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CGI error on Ask A Question in Contact VA (IRIS)

Published 11/10/2010 10:02 AM   |    Updated 11/23/2012 11:01 AM
I get a CGI error when I try to submit a question using the Ask A Question feature on Contact VA. What's wrong?
Web Browser software recommendation!
This IRIS Web site was designed to work correctly with current standard versions of Internet browsers that support current web standards and settings (not test or hybrid versions or 64 bit versions). If you cannot submit your inquiry because you are receiving a CGI error and you are using a standard browser (such as the standard version of Internet Explorer), you will need to check the browser settings.

You will need to ensure that:
  • you are running the standard version of your browser
  • have javascript enabled
  • set the Internet Security/Privacy level to Medium
  • and also add * to your Trusted sites zone
We apologize for any difficulties.