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Why can’t I update my inquiry? I get a broken link message.

Published 01/09/2011 12:40 AM   |    Updated 05/23/2018 04:22 PM

Why can’t I update my inquiry?  I get a broken link message.

VA has upgraded their Contact Us website and changed the way to update an inquiry. If your inquiry was entered before the upgrade on January 9, 2011 and you wish to update it, please enter a new inquiry at https://iris.custhelp.com with your additional question. We apologize for any inconvenience to you.