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What happens if the assigned technician is out of the office?

Published 08/08/2012 11:11 AM   |    Updated 08/09/2012 01:08 PM

What happens if the assigned technician is out of the office? Will we be able to contact a manager or another technician?

There is a contact list on the VALERI website so you may contact a Servicing Officer (SO) from the same Regional Loan Center for assistance.