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If the customer is a cease and desist customer should the letter still be mailed?

Published 08/08/2012 03:59 PM   |    Updated 08/09/2012 01:14 PM

If the customer is a cease and desist customer should the letter still be mailed? What exactly is a cease and desist customer?

 If the customer has a court order prohibiting contact or collection actions, then it would appear that the letter should not be sent. However, that issue should be reviewed with servicer's counsel for more definitive guidance.