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If the customer is active bankruptcy should the Loss Mitigation Letter letter still be mailed?

Published 08/08/2012 04:25 PM   |    Updated 08/09/2012 01:14 PM

If the customer is active bankruptcy should the Loss Mitigation Letter letter still be mailed?

This should be discussed with your counsel. However, VA expects that in most such cases the letter will not be sent, as it probably could be viewed as a prohibited collection action.