Inquiry Routing & Information System (IRIS)
Search filters applied
Ocwen or PM
Published 08/10/2012 01:55 PM | Updated 06/27/2017 08:08 AMIf VRM or PM contacts me to inform me that they are returning custody of a property, do I still need to report the Invalid Sale Results or Improper Transfer of Custody event to VA?
Yes. VA requires you to report these events within 7 days of discovering that a sale was invalid or a transfer of custody was improper. If the property was acquired prior to your transition to VALERI, you report these events via telephone to the technician assigned to the loan.