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Ocwen or PM

Published 08/10/2012 01:55 PM   |    Updated 06/27/2017 08:08 AM
If VRM or PM contacts me to inform me that they are returning custody of a property, do I still need to report the Invalid Sale Results or Improper Transfer of Custody event to VA?
Yes. VA requires you to report these events within 7 days of discovering that a sale was invalid or a transfer of custody was improper. If the property was acquired prior to your transition to VALERI, you report these events via telephone to the technician assigned to the loan.