Inquiry Routing & Information System (IRIS)
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SGLI Where should I go for more information about the coverage increase or death gratuity?
Here are specific points of contact for specific situations:
If you are a... |
and you need information about... |
You should contact... |
Casualty Assistance Officer |
SGLI Claims Assistance |
Office of Servicemembers' Group Life Insurance (OSGLI) at (800) 419-1473 |
Casualty Assistance Officer |
Retroactive Death Gratuities |
|
Casualty Assistance Officer |
How to Appeal DG Payment Decisions |
|
Military Service Coordinator, Other Program Coordinator, VA Regional Office Staff |
General Program Information/Application & Claim Assistance |
VA Insurance Service Staff Greg Hosmer: (215) 842-2000, x 4280 Kristan Hoffman: (215) 842-2000, x 3094 |
Service member/Separating Service member |
Payroll/Personnel Questions |
Unit Commander |
Beneficiary of a deceased Servicemember |
Death Gratuities & Claim Assistance |
The Branch of Service Casualty HQ's or the Casualty Assistance Officer to whom you were assigned. |
Beneficiary of a deceased Servicemember |
A Recent In-Service Death |
Office of Servicemembers' Group Life Insurance (OSGLI) at (800) 419-1473 |