Inquiry Routing & Information System (IRIS)
May A Service Member Appeal If He or She Applies For A TSGLI Benefit And Is Denied?
Yes, a Servicemember may appeal if denied TSGLI.
1. If the Servicemember is appealing a decision based on eligibility criteria such as their loss or the circumstances surrounding the traumatic injury causing the loss, the Servicemember should contact the appropriate -branch of service TSGLI office.
2. If the Servicemember is appealing a decision based on whether they had TSGLI coverage at the time of the traumatic injury, the Servicemember should contact the Office of Servicemembers' Group Life Insurance at 1-800-419-1473 to file an appeal.All appeals must be in writing and must be filed within one year of the date of the denial.