Inquiry Routing & Information System (IRIS)
I filed a TSGLI claim and was denied. Now that the OEF/OIF requirement is being removed, I believe I may now qualify. Do I have to re-file my claim?
Your branch of service TSGLI office is reviewing all denied claims to determine if any previously denied claimants would now be eligible for a TSGLI benefit based on the OEF/OIF requirement being removed.
However, to be sure that your claim is being reviewed, you should contact your Branch of Service TSGLI office.
If the information that you provided with your original claim documents your eligibility, and you were denied ONLY because your injury was not incurred in OEF or OIF, your branch of service TSGLI office will contact you to ensure they have your current contact information so they can certify payment of your claim.
If the information that you provided with your original claim does not document your eligibility based on the program changes and additions, your branch of service TSGLI office may contact you for additional information to supplement your original claim. You can also call your branch of service TSGLI office to determine what additional information is needed.In either situation, if your branch of service determines you are eligible for a benefit, they will contact you to confirm your current address and banking information.